Yes, we offer global procurement and shipping services. Simply place your order for the items you want, and we’ll handle the pick-up and shipment for you—no need to visit Korea (Dongdaemun Wholesale Market) in person. Our service is available anytime through our mobile app or website once you’ve signed-up.

After selecting the items you want and completing your order, you can request shipping for the items that have been picked up. Orders and shipping requests can be made through card payment, and after requesting shipment, the items will be shipped out.

[Order Cancellation] - For product orders, cancellations must be made by 22:00 KST (Sun–Thu) as product pick-up arrangements are confirmed after 22:00. In addition, please note that only full cancellations are allowed—partial cancellations are not available. - For orders placed between 22:00 and midnight, cancellations are restricted in order to confirm pick-up arrangements. Orders placed by 22:30 KST (Sun–Thu) : Same-day pick-up (Cancellation possible by 22:00) Orders placed between 22:00 KST and midnight (Sun–Thu) : Next-day pick-up (Cancellation unavailable) Orders placed on Fri–Sat : Pick-up on Sunday (Cancellation possible by 22:00 on Sunday) [Shipping Request Cancellation] - Shipping requests cannot be canceled once payment has been completed.

Sinsang Choice features items photographed by Sinsang Market, and these items can be ordered just like other items. You can also use Sinsang Cash to download their product images and use them for your needs. Please note that image downloads are only available via the web.

The availability of ordering a single piece depends on the policies set by the wholesale brands. If a brand permits single-piece purchases or if you’ve previously bought the item, you can make single-piece orders.

When ordering from us, you can choose how to handle out-of-stock items. You can either cancel the item for a full refund or backorder and pick up the item when the item is back in stock. Additionally, you can choose to either receive a refund or backorder on a per-item basis.

Following a wholesale brand means keeping track of the brands you’re interested in. This allows you to receive benefits such as notifications for restocks of popular items and may also give you priority access to high-demand or new arrival items.